Settings
How and when CommsWatch reaches you.
Alert delivery
Where alerts go, and the lowest severity each destination receives.
- DashboardIn-app feed and browser notifications
All signed-in engineers
- SlackPosts with clip link and Ack button
- SMSShort text with a link to the alert
- EmailOne email per alert
- Microsoft TeamsAdaptive card per alert
- WebhookPOST JSON for custom integrations
Notification thresholds
Tune how eager CommsWatch is to interrupt you.
Repetition alert
Alert when the same request is repeated this many times.
times
Unanswered call
Alert when a call gets no reply within this window.
seconds
Silent channel
Mark a channel silent after this long with no speech.
minutes
Always escalate safety language
“Hold”, “stop”, “medic”, “clear the stage”. Can’t be turned off.
Custom keywords
Show-specific words to watch: talent names, cue numbers, venue terms.
cue 47pit liftJordan
Account
Role Admin|Plan Pro
Manage plan